Terms & Conditions
**Terms & Conditions**
Thank you for choosing to shop at www.anjalidiamond.com. Below are the terms and conditions that govern your purchases, ensuring a smooth transaction process.
**Product Availability and Pricing:**
If you are interested in jewelry that is not currently in stock, please contact us via email or phone, and we will inform you when the item becomes available again. Due to the high volume of orders, items may occasionally sell out before we can update the website. Additionally, display errors may occur due to system glitches. We aim to prevent these issues, but when they do occur, we reserve the right to correct them and will not honor incorrect pricing. Prices are subject to change without notice, and we apologize for any inconvenience.
**Special Orders:**
Our goal is to help you find the ideal diamond. If you haven't found what you're looking for in our inventory, please contact a jewelry consultant at jerry@anjalidiamond.com for assistance.
**Payment Methods:**
We offer the following payment options for online purchases:
- **Bank Transfer**: This is our preferred method. Please note that transfers may take up to 3 business days and may include transaction fees.
- **Credit/Debit Card**: Payments can be made via Paypal/Shopify gateways. Ensure your billing and shipping addresses match those on your credit card statement to secure your transaction. Additional verification may be required for your safety.
Please be aware that Anjali Diamond may request further information regarding your payment or identity before processing your order. Failure to provide this may result in order cancellation.
**Insurance:**
Every order is fully insured until it reaches you, ensuring a risk-free shipment. You may choose to ship to an address other than your billing address, but please ensure it is registered with your credit card company.
**Diamond Grading Reports:**
All loose diamonds and custom diamond jewelry are shipped with a diamond grading report from respected labs. A fee of US $200 will be charged if the grading report is not included in a return.
**Sales and Discount Deals:**
The prices listed on our website are final. We consistently strive to provide the best value with optimal pricing.
**Return Policy:**
Items purchased from stock can be refunded within 14 days of purchase if returned in their original packaging. Special and custom orders are not eligible for returns or exchanges.
For returns under $500 pretax from the USA and internationally, please refer to our Free Shipping policy as there may be associated fees.
**Website Details:**
We endeavor to ensure our online catalog is accurate. Product sizes in photographs may appear larger or smaller than their actual size; colors may also vary due to monitor differences.
**Order Cancellations:**
Anjali Diamond reserves the right to cancel any order due to unavailability, data errors, or delays.
**Legal Notices:**
Anjali Diamond is not liable for any indirect, special, incidental, or consequential damages arising from the use of our products or services. For inquiries, contact our consultants at jerry@anjalidiamond.com.
**Submissions:**
By submitting any materials to us, you agree that such submissions are non-confidential and will become the sole property of Anjali Diamond. We obtain exclusive rights to use and distribute these materials without compensation. You confirm that you own the rights to the content you submit, it is accurate, and its use will not infringe on any rights or cause injury.
Thank you for choosing to shop at www.anjalidiamond.com. Below are the terms and conditions that govern your purchases, ensuring a smooth transaction process.
**Product Availability and Pricing:**
If you are interested in jewelry that is not currently in stock, please contact us via email or phone, and we will inform you when the item becomes available again. Due to the high volume of orders, items may occasionally sell out before we can update the website. Additionally, display errors may occur due to system glitches. We aim to prevent these issues, but when they do occur, we reserve the right to correct them and will not honor incorrect pricing. Prices are subject to change without notice, and we apologize for any inconvenience.
**Special Orders:**
Our goal is to help you find the ideal diamond. If you haven't found what you're looking for in our inventory, please contact a jewelry consultant at jerry@anjalidiamond.com for assistance.
**Payment Methods:**
We offer the following payment options for online purchases:
- **Bank Transfer**: This is our preferred method. Please note that transfers may take up to 3 business days and may include transaction fees.
- **Credit/Debit Card**: Payments can be made via Paypal/Shopify gateways. Ensure your billing and shipping addresses match those on your credit card statement to secure your transaction. Additional verification may be required for your safety.
Please be aware that Anjali Diamond may request further information regarding your payment or identity before processing your order. Failure to provide this may result in order cancellation.
**Insurance:**
Every order is fully insured until it reaches you, ensuring a risk-free shipment. You may choose to ship to an address other than your billing address, but please ensure it is registered with your credit card company.
**Diamond Grading Reports:**
All loose diamonds and custom diamond jewelry are shipped with a diamond grading report from respected labs. A fee of US $200 will be charged if the grading report is not included in a return.
**Sales and Discount Deals:**
The prices listed on our website are final. We consistently strive to provide the best value with optimal pricing.
**Return Policy:**
Items purchased from stock can be refunded within 14 days of purchase if returned in their original packaging. Special and custom orders are not eligible for returns or exchanges.
For returns under $500 pretax from the USA and internationally, please refer to our Free Shipping policy as there may be associated fees.
**Website Details:**
We endeavor to ensure our online catalog is accurate. Product sizes in photographs may appear larger or smaller than their actual size; colors may also vary due to monitor differences.
**Order Cancellations:**
Anjali Diamond reserves the right to cancel any order due to unavailability, data errors, or delays.
**Legal Notices:**
Anjali Diamond is not liable for any indirect, special, incidental, or consequential damages arising from the use of our products or services. For inquiries, contact our consultants at jerry@anjalidiamond.com.
**Submissions:**
By submitting any materials to us, you agree that such submissions are non-confidential and will become the sole property of Anjali Diamond. We obtain exclusive rights to use and distribute these materials without compensation. You confirm that you own the rights to the content you submit, it is accurate, and its use will not infringe on any rights or cause injury.